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Get connected with clients like never before with our amazing Group Chat and Broadcast feature! Quickly share files, photos, plans & more - all in one place. Now you can nurture those digital communities from your own workspace without missing a beat.
Group Chat
Setting up a Group chat
1. Head to Messages in the Side menu, and select Group Chat
2. You will see a pre-curated user group, Active Clients for you, that you can Activate.
3. You can create more groups. Click on the + icon or Create Group
4. There will be two options for you. You can create either a Smart Group or a custom Group. Let’s understand what these are:
With Smart Group, you can create an automated list based on selected filters. It updates the member list automatically according to the chosen filter status.
On the other hand, with Custom Group, you get more control as you manually select members from a given list.
Any changes in client status won't affect this kind of group's member lists, so it's perfect if your message requires extra stability! Pick the one that best fits your needs and take it away 🚀
5. Once you finish the filters/clients selection, click next and add the Group info.
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Try for FREE6. And you are all set! Send a message to welcome the group members and get the ball rolling.
7. You can manage the group using the three dots on the top right.
Client App
Ready to take control of conversations? Our Client App's Messages tab allows you to easily switch between groups and Direct Messages at the click of a button. Mute/Unmute notifications easily and experience fast & simple communication within your digital communities!
Broadcast
Do you have an exciting announcement to share with your clients? With the traditional approach of adding each one's email ID and manually sending emails, it often becomes too time-consuming. Now there is a better way! No more worrying about who saw what or when - we've got this hassle covered for you so that all your important announcements reach out in no time without any effort on your part.
To send messages in bulk, you can use FitBudd Broadcast Messenger. Follow these simple steps to send a message to all of your clients.
1. Sign in to the web portal and navigate to the "Messages" tab on the left side of the screen.
2. Click the “Broadcast” tab under the Messages section.
3. Select a user group from our pre-built and curated list of groups, such as
- All Clients (All the Clients across all categories)
- Active Clients
- Leads
- Completing Soon (Clients whose one-time purchase plans are about to complete in the next 7 days)
4. You can also create your custom group using the “+” button or “Send to Custom Group”.
5. Once you have selected a group, type in your message. Add the attachments if you want, or add a voice memo in the message and hit the send button.
Once sent, the message will appear in the group chronologically. You can see all the recipients of the message you sent by clicking on the recipient count.
You also have the option to delete the custom groups. Just click on any group and see the menu icon on the top right of the screen. Open it and click on “Delete Group” to finally get done with it.
Share all your key info with multiple clients in one go! Your broadcast will be sent as a personal message to your chosen group, and they can follow up individually by DM. Keep the conversation going - FitBudd has got you covered!
People Also Ask (PAA)
1. How can FITBUDD's Group Chat feature enhance client communication for personal trainers?
FITBUDD's Group Chat feature enables personal trainers to create dedicated group conversations, facilitating seamless communication with multiple clients simultaneously. This fosters a sense of community, encourages group motivation, and streamlines the sharing of resources such as workout plans and nutrition guides.
2. What are the benefits of using FITBUDD's Broadcast Messaging for fitness professionals?
FITBUDD's Broadcast Messaging allows trainers to send announcements or updates to multiple clients at once without creating a group chat. Each client receives the message individually, ensuring personalized communication while saving time. This feature is ideal for disseminating information like schedule changes or promotional offers efficiently.
3. Can I share multimedia files through FITBUDD's Group Chat and Broadcast features?
Yes, FITBUDD supports the sharing of various multimedia files, including images, videos, and documents, within both Group Chats and Broadcast messages. This functionality enables trainers to provide clients with comprehensive resources, such as exercise demonstrations and meal plans, directly through the app.
4. How do I set up a Group Chat in FITBUDD to connect with multiple clients?
To set up a Group Chat in FITBUDD, navigate to the 'Messages' section in the side menu and select 'Group Chat.' From there, you can create a new group by adding the desired clients, allowing for efficient communication and community building among group members.
5. Is it possible to customize client groups for targeted Broadcast Messaging in FITBUDD?
Absolutely. FITBUDD allows trainers to organize clients into distinct categories based on various attributes, enabling targeted Broadcast Messaging. This ensures that specific groups receive relevant information tailored to their needs, enhancing the effectiveness of your communication strategy.
Meet the author
Sangeet Thakur
Sangeet is a dedicated content writer specializing in the fitness industry, crafting tailor-made content exclusively for personal trainers.
Frequently Asked Questions
Yangzey Sherpa leads content strategy at FitBudd, overseeing content planning and execution across fitness-focused digital channels. With over five years of experience in SEO and content, she works closely with the fitness industry to ensure content aligns with the needs of coaches, trainers, and gym owners. Her role keeps her deeply connected to fitness business workflows, coaching models, and how professionals use digital platforms to grow.
Apra Pathak has worked closely within the fitness niche for several years, supporting personal trainers and fitness coaches through content and digital marketing initiatives. Her experience centers on understanding how fitness professionals build visibility, communicate value, and engage clients online. Through sustained involvement with fitness-focused platforms and audiences, she has developed a strong understanding of the digital needs and growth challenges faced by modern fitness businesses.
Aishwarya Mehra has been actively involved in fitness-focused digital marketing, working closely with brands and platforms that serve coaches, trainers, and fitness businesses. Her experience spans engagement-driven strategies designed specifically for fitness audiences. Through ongoing exposure to fitness campaigns and communities, she remains closely aligned with how fitness professionals attract, convert, and retain clients in digital environments.
Suchandra Das has contributed content within the fitness niche, working on resources designed for coaches, trainers, and fitness business owners. Her experience involves supporting fitness-related topics with clear, structured, and accessible content. Through consistent involvement with fitness-focused platforms, she has developed familiarity with coaching workflows, client communication, and the informational needs of fitness professionals.
FitBudd is a fitness technology platform built exclusively for coaches, personal trainers, gym owners, and fitness professionals. The platform supports fitness businesses through branded apps, white-labeled solutions, and websites designed around real coaching and training workflows. FitBudd works closely with the global fitness community, maintaining deep, ongoing involvement in the fitness industry.
Ankit Uniyal has worked extensively with fitness-focused content, supporting platforms that cater to personal trainers, gym owners, and fitness professionals. His experience includes optimizing and structuring content around fitness-related search behavior and user intent. Through continued involvement in the fitness niche, he has gained a strong understanding of how trainers and coaches build discoverability and authority online.
Saumya Mittal is the Co-Founder and CEO of FitBudd. Since 2021, she has been actively engaged in the fitness technology sector, collaborating with global fitness companies to foster digital growth and scalable operations. With over a decade of experience leading high-impact projects in engineering and operations, Saumya has a strong background in developing reliable and scalable systems. Through FitBudd, she is dedicated to addressing the evolving needs of fitness professionals worldwide.
Kinshuk Snehi has been closely involved in the fitness space for over four years. Through his work at FitBudd, he has contributed to shaping how fitness professionals build their online presence, attract clients, and scale sustainable coaching businesses. Deeply interested in the intersection of fitness, technology, and growth, Kinshuk brings a hands-on understanding of the challenges faced by modern trainers. His passion lies in building systems and strategies that support long-term consistency, both in fitness journeys and business growth.
Kanika Verma has been closely involved in building solutions for the fitness industry, working with platforms used by coaches and trainers globally. Her experience includes direct exposure to fitness coaching workflows and operational needs. Through sustained involvement in fitness-focused product development, she has developed a strong understanding of how fitness professionals manage clients, programs, and daily operations.
Tanya Sharma has worked on branding initiatives within the fitness niche, supporting fitness platforms and businesses with visual identity design. Her experience includes creating brand systems used by coaches, trainers, and fitness-focused products. Through ongoing involvement in fitness-related design projects, she remains closely connected to how fitness brands communicate trust and professionalism.
Niharika Sonavane has contributed to visual design projects within the fitness industry, supporting platforms and brands serving fitness professionals. Her experience spans creating digital assets used across fitness apps, websites, and marketing materials. Through continued work in the fitness niche, she remains closely aligned with the visual communication needs of coaches and fitness businesses.
Elesh Patel has worked extensively on marketing initiatives within the fitness niche, managing paid campaigns for fitness-focused products and services. His experience includes supporting platforms that target personal trainers, gym owners, and fitness creators. Through long-term involvement in fitness marketing, he remains closely connected to how fitness professionals discover and adopt digital tools.
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